Martin — your textile consultant

Over 5,000 blank textiles, workwear and corporate wear from 160+ brands. Ask me about models, fabric weights, comparisons — or let me pick the right products for your project.

AI textile consultant

Martin — your AI textile consultant for blank clothing, workwear and corporate wear

Martin is the AI consultant of the Clubmartin textile shop. He pulls live product data — prices, stocks, variants, certificates and finishing options — out of our catalogue and answers specific questions on model selection, quantity tiers, availability and alternatives. No waiting queue, no login, no cost. Simply type a question into the chat below and receive a sourced answer with product links within seconds.

Martin is useful whenever a classic product filter stops at its limits: when the question is not "show me T-shirts" but "which T-shirt is best suited for screen printing from 500 pieces and still available in white up to 4XL today". Martin reads the same database that drives our shop pages and category listings. The responses rely on actual stock, not an outdated product sheet.

Capabilities

What Martin can answer

Below are typical requests from buyers at agencies, print shops, embroiderers, trade clubs, workwear suppliers and corporate purchasers. Each example is a real question style that reaches us through the chat every day.

Model recommendation by use case

"Which T-shirt is suitable for screen printing from 500 pieces?"

Martin filters for fabric weight, surface, cotton content and compatible finishing methods, then recommends concrete models with prices and current stock.

Model comparison

"B&C #E190 vs. Fruit of the Loom Valueweight"

Side-by-side comparison of fabric weight, composition, fit, size range, certificates and tier pricing from our catalogue — no marketing copy, only data from the product sheet.

Certification queries

"Which jute bags are GOTS certified?"

Martin filters assortment by certificate (GOTS, OEKO-TEX, Fairtrade, GRS, Vegan, Cradle to Cradle) and returns products currently in stock.

Stock on a specific variant

"Stock of BY011 Heavy Hoody in white, size M"

Live information on the warehouse stock so you know whether 300 pieces will ship directly or need to be reordered.

Alternatives for sold-out items

"Which alternative to a sold-out article?"

If a model is out of stock Martin searches for comparable products from the same category with similar fabric weight, fit and price range.

Care instructions

"Care guidance for workwear with EN ISO 20471?"

Washing temperatures, drying, ironing, suitability for industrial laundries and durability information on hi-vis prints.

Lead time estimate

"Lead time for 300 hoodies with logo?"

Martin combines warehouse availability, supplier replenishment windows and typical finishing times so you receive a realistic working window.

Finishing feasibility

"Which finishing methods for polyester shirts?"

Transfer, sublimation, embroidery, screen print — Martin explains which process fits the fabric and refers to our finishing partners.

Category guidance

"Which bags are suited to promotional gifts?"

Martin walks through the catalogue structure and shows categories, brand collections and price ranges that match your intent.

Quantity tier advice

"Price from 250 pieces of a B&C polo?"

Live tier prices from the article, including the applicable tier for your order quantity — no estimates, no "starting from" phrasing.

Workflow

How Martin works

Martin runs directly inside the Clubmartin website. There is no separate chat service, no account to create and no app to install. Everything stays within your browser session.

Type your question into the chatYou can phrase the question in natural language: "I need a classic polo in dark blue, around 220 g/m², for 80 employees." Specific SKUs ("Show me BY011") also work.
The LLM reads live product dataMartin queries the Clubmartin database and reads prices, stock, variants, certificates, fabric weights and finishing notes directly from the article data — not from a cached knowledge dump.
Receive the answer with product linksWithin a few seconds the answer appears, together with product cards and direct links to the relevant pages, variants and size overviews.
Follow-up questions deepen the thread"Also in red?" or "What is the price from 500 pieces?" use the already-known context. No need to repeat the SKU every time.
Hand-off when neededIf a request is beyond Martin — for example a custom quote or an existing order — Martin points to the right contact channel (phone, contact form or your account).

Honest limitations

What Martin does not do

Martin is an AI consultant, not a replacement for every process on Clubmartin. Here is where you are better served elsewhere:

No individual discount offers.Martin cannot bind discounts on top of catalogue prices. For personal frame agreements please use our contact page.
No order confirmation.Martin shows prices and stock but places no orders. Final booking happens through regular checkout.
No status on existing orders.Shipment status, invoices and returns live in your account area, not in the chat.
No complaint processing.Returns and complaints are handled via retoure or your account — Martin cannot register them.
No human takeover.Martin is an LLM, not a live agent. If you prefer a human conversation, our customer service is reachable by phone and email.

Privacy

Transparency and data handling

Model: Martin is an LLM-based assistant specifically wired to the Clubmartin product data. The model has access to the same catalogue data as our shop pages.

Logs: Chat transcripts may be stored for quality assurance and to improve our in-house prompts. We do not sell transcripts to third parties and we do not use them for advertising profiles. For technical processing of your request the message may be transmitted to a data processor that is used solely to answer the respective enquiry.

Login: Martin works without a user login. If you are logged in, Martin may use your account context (for example your language or your delivery country) to tailor the answer.

Further information is available in our privacy policy.

Alternatives

If Martin is not the right fit for you

Not every request is best served by chat. Here are the alternatives most buyers appreciate:

Human consultant Contact form or phone +49 40 788 072 33 for larger projects, frame agreements and custom finishing. Browse the catalogue Full product listing with filter facets if you prefer to browse by yourself. Brand overview All brands at a glance — ideal for buyers already locked into a specific manufacturer. Textile glossary Textile basics explained in detail: materials, finishings, certificates, standards. Order samples The sampling route — physical samples at wholesale prices, 25 % fee returned as voucher. For finishers Dedicated information for print shops, embroiderers and finishing agencies.

FAQ

Frequently asked questions about Martin

What does Martin cost?

Martin is free. There is no login, no subscription and no limit on the number of questions. The service is funded by Clubmartin as part of the shop.

How does Martin know what is in stock?

Martin reads the same database that drives the shop pages. The warehouse stock is pulled live. If it is empty, Martin flags the article as sold out and suggests alternatives.

Can Martin negotiate prices?

No. Martin shows the regular tier prices from the article. If you need an individual quote for a larger project or a frame agreement, please use our contact form.

What if Martin gives a wrong answer?

LLM systems can misinterpret questions. If an answer looks off, please counter-check with the product page or contact our customer service. We may review transcripts to continuously improve the prompts.

Are my questions stored?

Yes, chat transcripts may be stored for quality assurance. We do not sell them to third parties and do not build advertising profiles. Further information is in our privacy policy.

Does Martin speak other languages?

Yes. Martin is available in German, English, French and Italian — in each case localised to the respective country domain of Clubmartin.

Can I use Martin via an API?

Not yet publicly. For integration into your own buying tool please get in touch — we evaluate B2B API access case by case.