Start a return
Enter your order number and the postcode of your billing address. Afterwards you can select the items to return and create a return label.
Returning items is easy
Just four steps to your refund — free label and fast processing.
1
Register online
Enter your order number and postcode — we check your order within seconds.
2
Select items
Tick the items and choose a return reason for each one.
3
Print label
You'll receive the return label as PDF — just print it out and stick it on.
4
Drop off parcel
Hand in at any DHL branch or parcel station. Refund after we receive the goods.
Note: Please only return unworn and undamaged goods in their original packaging.
The 14-day period starts on receipt of your order — details can be found in our
withdrawal policy.
SSL-encrypted
14-day return policy
Label for download